Privacy Policy

Privacy Policy

Indo Hakka Corner respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, store, and protect your information when you visit our website, contact us, place an order, make an inquiry, or interact with our restaurant.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with Indo Hakka Corner, we may collect information such as:

  • Your name

  • Phone number

  • Email address

  • Information submitted through website contact or inquiry forms

  • Catering or event inquiry details

  • Order-related information

  • Feedback or other information you voluntarily provide

  • Technical information such as IP address, browser type, device type, and website usage data

We only collect information that is reasonably necessary to provide our services, communicate with customers, operate our website, and improve the customer experience.

2. How We Use Your Information

Information collected through our website or communications may be used to:

  • Respond to questions and customer inquiries

  • Process or assist with restaurant and catering requests

  • Communicate regarding orders, bookings, or services

  • Provide customer support

  • Improve our website, menu information, and customer experience

  • Understand how visitors interact with our website

  • Maintain website security and prevent misuse

  • Send promotional communications where you have provided consent or where otherwise permitted by applicable law

  • Meet applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Online Orders and Delivery Services

Indo Hakka Corner may use third-party platforms or service providers to facilitate online ordering, payment processing, pickup, or food delivery.

When you use a third-party ordering or delivery platform, that provider may collect and process information according to its own privacy policy and terms. We encourage you to review the privacy policies of any third-party services you use.

4. Payment Information

Where online payments are available, payments may be processed by third-party payment providers. Indo Hakka Corner does not necessarily receive or store complete credit or debit card information submitted directly to those payment processors.

Payment providers are responsible for handling payment information according to their own security and privacy practices.

5. Catering and Event Inquiries

If you contact Indo Hakka Corner regarding catering or an event, we may collect information such as your name, contact details, event date, estimated number of guests, food preferences, venue details, and other information required to understand and respond to your request.

This information is used primarily to prepare, coordinate, and communicate about your catering requirements.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly, understand website traffic, remember certain preferences, and improve the browsing experience.

We may also use analytics services that collect information about how visitors use our website, such as pages visited, approximate location, device type, browser, and time spent on the website.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services, including ordering platforms, delivery providers, social media platforms, maps, or other external services.

Once you leave our website, the privacy practices of the third-party website or service apply. Indo Hakka Corner is not responsible for the privacy practices, security, or content of third-party websites.

8. How We Protect Your Information

We take reasonable administrative and technical measures to help protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

However, no website, electronic communication, or online storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when sharing information online.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, or comply with applicable legal requirements.

Retention periods may vary depending on the nature of the information and the reason it was collected.

10. Your Privacy Choices and Rights

Depending on applicable Canadian privacy laws, you may have rights concerning the personal information we hold about you.

You may contact us to request access to or correction of your personal information, withdraw consent where applicable, or ask questions about how your information is handled.

Certain information may need to be retained where required for legitimate business, legal, accounting, or regulatory purposes.

11. Email and Marketing Communications

If you subscribe to promotional communications from Indo Hakka Corner, we may use your contact information to send restaurant news, offers, promotions, or other relevant updates.

Where applicable, promotional emails will provide a way to unsubscribe. You may also contact us directly to request that promotional communications stop.

12. Children’s Privacy

Our website and restaurant services are intended for a general audience. We do not knowingly use our website to collect personal information from children for marketing purposes.

If you believe personal information relating to a child has been submitted to us inappropriately, please contact us.

13. Changes to This Privacy Policy

Indo Hakka Corner may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable requirements.

When changes are made, the updated version may be posted on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

14. Contact Indo Hakka Corner

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

Indo Hakka Corner
Kitchener, Ontario, Canada

Phone: 519-954-1199
Email: indohakkacorner@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable requirements.